Shopping with Pinyin Press

Prices are listed in US Dollars
Orders are normally dispatched with 24 hours from Shanghai, China. During peak seasons, such as Chinese New Year and Christmas, orders may take up to 48 hours to be dispatched.

Shipping time

Orders to Mainland China, Hong Kong and Macau take 1-2 days via SF Express.
Orders to USA, Europe, Singapore and Australia take approximately 2 weeks.

Returns and Exchanges

If an order arrives damaged, please inform us within 48 hours of receipt. We will take the appropriate steps to replace or refund the damaged goods.

Unless goods are defective, we are not obliged to take back orders already delivered.

Every effort has been made to show the product colours as accurately as possible however, as many are made by hand there are sometimes subtle variations, adding individuality to the product.

All import charges, duties and fees to be paid by the customer. Pinyin Press will not be responsible for orders delayed due to custom issues.